FAQ - Frequently Asked Questions

If you are planning a wedding, it is good to think about it already when booking your dream holiday. This is because of the tickets, which are issued in the name of the traveler as stated in the reservation. The decisive factor is that the name in the passport you will be traveling with is the same as on the ticket.

The flight reservation is non-binding and free of charge. It will be automatically cancelled after the time specified in the received email. If you are interested in a reservation after this time, it is necessary to check the current price and availability.

The travel agency DUBTOUR GROUP s.r.o., operator of the portal www.dubaj.sk, is insured against bankruptcy of the travel agency at European Travel Insurance.
Guarantee certificate

24/7 telephone service in Czech and Slovak language. Employees of our partner in the Emirates are at your disposal. You can contact them if you need to solve any requests/problems at the airport, hotel, etc. Of course, you can also contact them if you need personal assistance in case of sudden health problems when you need advice, and so on.

The Ahlan or Marhaba service provides fast-track processing of formalities upon arrival at Dubai airport. Assistants usually wait for you at your entry to the airport terminal with a sign showing your name. They will then accompany you through fast-track passport and customs control and assist you with your luggage. Afterwards, they will hand you over to our partner representative waiting at the terminal exit.
We recommend this service to clients visiting the Emirates for the first time who appreciate the help of experienced assistants upon arrival, or simply for clients who do not like to wait :-)

Holders of a Slovak passport are granted a free visa upon entry to the country, allowing a stay of up to 30 days.
The condition for granting a "visa on arrival" is a passport valid for at least 6 months from entry into the United Arab Emirates.

For tourist trips up to 30 days, a visa is granted free of charge upon arrival in the country if the following conditions are met: passport valid for at least 6 months, return ticket and sufficient funds (100 USD + 50 USD per person/per day of stay) or confirmation from the travel agency of payment for the stay. Visa extension is requested at the relevant immigration office. Tourist visas can be extended for up to 90 days (30 days free of charge + 60 days for a fee).

The Slovak Republic has a visa-free regime with the Republic of Seychelles for a stay of 90 days within one half-year, so no entry visa is required. Upon entry into the country, an entry form and proof of return ticket, accommodation in the country, and sufficient funds for the stay (150 USD per day) are required.

The Slovak Republic has a visa-free regime with the Republic of Mauritius for a stay of 90 days within one half-year, so no entry visa is required. Upon entry into the country, a passport valid at least for the duration of the stay, a completed entry and health form, proof of return ticket and accommodation in the country are required.

For a regular tourist visit to the UAE, no mandatory vaccination is required. Possible health risks should be consulted with your doctor or at hospitals in the departments of tropical diseases, e.g. www.cudzokrajne.sk. Don't forget to pack your medicines you are taking.

Traveling by plane during pregnancy is generally safe, but there are several factors you must consider. The health risk posed by flying for healthy women with a normal pregnancy is minimal.
It is possible to travel by plane up to the 34th week of pregnancy (up to the 28th week for multiple pregnancies). A medical certificate is sufficient. Each airline may have different conditions for the transport of pregnant women. For this reason, the travel agency warns that it is the responsibility of each customer to check the conditions of air transport.

Regular photography is accepted. It is forbidden to photograph Muslim women, palaces, government institutions, military and industrial facilities. Photographing local men and children is recommended only with their permission.